Frequently asked questions

Yes. We carry out MOT tests at our workshop on Greycaine Road, Watford. If your car needs work to pass, we explain what's needed and give you a price before we start.

Follow the service schedule in your owner's handbook. For most cars that means a service every year or at a set mileage, whichever comes first. Regular servicing is the best way to avoid breakdowns.

It depends on your car and the oil it uses, so check your owner's handbook. If you're not sure, we'll look at your service history and tell you when it's due.

Yes. We give you an accurate estimate before any work begins, so there are no surprise charges.

Book your car in as soon as you can. Our diagnostic equipment reads the fault code so we can find the cause. Leaving it can turn a small problem into an expensive one.

Your owner's handbook gives the interval for your engine, usually by mileage and age. Don't leave it late: if a timing belt breaks, repairing the engine costs far more than replacing the belt.

We use quality parts from trusted UK suppliers that meet or exceed the manufacturer's specification.

Coolant (antifreeze) loses its protective additives over time, and brake fluid absorbs moisture that can cause corrosion. Both need changing regularly. Your owner's handbook gives the exact intervals, and we can check them at your next service.

Yes. Under most lease agreements you're responsible for the maintenance listed in the owner's handbook, and we can service your car to that schedule. Check your lease agreement for any specific requirements.

It depends on the job and on parts availability. When we look at your car, we'll tell you how long the work should take as well as what it will cost.

Yes, we offer 24/7 drop-off. Contact us first and we'll explain how it works.

Yes, our shuttle service is free, so you can get on with your day while we work on your car.